Ford Dealerships in Arkansas & Crain Ford of Little Rock
Address: 4601 Colonel Glenn Plaza Dr, Little Rock, AR 72210, USA
Crain Ford of Little Rock Reviews
I purchased a preowned f150 from this dealership. Henry Hodge Bey is a very nice gentleman who knows how to treat his customers and we enjoyed getting to know him. I have yet to find a comparable truck within 300 miles of Little Rock for as good of a price. Definitely got the best price in the state! I love my new truck.
We worked with Big Mike Benson on the purchase of my new to me truck. He was patient, made sure all of our questions were answered, and got us the best deal possible. I could not ask for a better experience!
I made it my business to remove my negative post after such as awesome response from the service manager. He demonstrated that there are still people who are truly concerned with customer satisfaction. One of the greatest qualities we possess as people is that of humility that doesn’t allow our pride to get in the way of doing what is right. They corrected the issue so it is only right that I respond in kind. Thank you for reaching out. My faith in Crain has been restored.
My husband and I had an absolutely awesome experience with Michael Benson, (Sales Person) and Stacy McNulty (Internet Sales Manager). We purchased two vehicles and they bent over backwards to give us the deal we needed to be able to afford the new rides. It was a very pleasurable experience! We will definitely purchase cars from them in the future!
I never plan to use any other dealer for a new car. We found our salesman, Bryan Fitzhugh , waiting for us in the lot late after dark on a cold night. He was very knowledgeable to every question we had and very eager to please. We ended up finding two cars we were interested in and went in to see if we could make a deal. I was also impressed with the manager’s ability to quickly come to a very fair and acceptable deal. Their team stayed with us until around 1:00 AM to seal the deal and we went home with 2 new vehicles. I highly recommended.
I want to thank Mr. Henry Hodge-Bey on such awesome customer service and on help us get the best deal possible. I’m definitely going to let everyone know when shopping for a new vehicle to shop with Henry. And the next time I’m looking again I’ll definitely shop with him. Thanks Henry and the Crain team.
I bought a 2018 Explorer. I love the vehicle! Thank you Sam for being an exceptional sales person! He delivered on everything he promised. Even today when the service department let me down, he was there to get me a loaner vehicle so I wouldn’t have to wait in the dealership for 2 hours with my 3 kids. Sam rocks!
I must give Car Saleman Jeff Johnson hands up he deserves 5 stars plus at Crain Ford in Little Rock. I recommend him to anyone and my family great man to consider! Keep up the good work Jeff and thanks to you and the staff that was very hospitable and did their jobs well. Very satisfied on my vehicle.👍 👌
I scheduled and had an easy recall performed. I routinely use Crain ford for scheduled vehicle maintenance. They often provide me with a loaner vehicle, however I wish they would be expected to have loaner vehicles available for every scheduled appointment that require a few hours… not loaner vehicles available depending on what vehicles may be around the lot. Many other dealer service departments readily offer loaner vehicles available without any hassle upon scheduling an appointment with someone who had purchased a vehicle new from them at any point in time..
I was recently shopping for a new truck. The staff was very friendly and helpful. Although ultimately I did end up buying from another dealer simply because I got a little better deal. Still with that being said, I would give them another shot next time I shop for a vehicle.
Henry L .
Always great service, I always use quick lane for oil changes and multi point inspections. My 2010 F150 is very dependable, I keep a lot servicing up my self, I love to work on vehicles as a hobby J.C Brown at Crain Ford is the best there is in my view.
I love taking my Escape back to Crain for my service work. I get wifi while I wait and they do such a good job, I get to watch through the window and drink hot coffee while I’m waiting. I am very pleased with my decision to buy from and service with Crain!
I would like to thank John Stanley with Crain Ford. He has help my family out 2 times in the last month with issue on cars. He has been very profession and his knowledge is great. I would recommend working with Crain Ford and John Stanley on any vehicle problem or buying a new or used car from him.
We love this car! Maurio was very professional, knowledgeable and stayed focused on the situation we brought him instead of doing a bate and switch as we had experienced earlier in the day at a different Crain dealership. We really appreciate his desire and ability to meet our needs.
I visited Crain Ford of Little Rock on 3/3 to look for a new truck. I was blown away by the service I received from their sales staff. Not only was the selection huge but the over the top eagerness to make sure I knew all the rebates on each model and the best overall purchase options for me just blew me away. I had been to North Point earlier in the day and they didn’t act like they even wanted to talk me, I was a bother to them. It was great to feel like someone actually wanted my business and was willing to work to get it. GOOD JOB!