Friendly Ford & Ford Dealers in Las Vegas
Address: 660 N Decatur Blvd, Las Vegas, NV 89107, USA
Friendly Ford Reviews:
We went in to test drive some cars and were very, very clear that we weren’t buying. We let them know up front and the high-pressure sales tactics started almost instantly. Oh, this is really the best time. Oh, you’re not going to see these deals after the next week or so. Oh, there’s just no incentive for managers to make deals over the summer… on and on.
We did the test drive anyway, and the car’s nice. We pop into the building to use the rest room, and while I’m waiting on my hubby, I hear our sales person debriefing the boss about us. Right in front of me, like I’m not even there.
He then starts MORE high pressure sales. Friendly about it, seems super nice, but PRESSURE.
I said no.
We ended up just starting to walk toward the door to make it clear what our answer is.
Honestly, even if we buy a Ford, I doubt we’ll come here. I didn’t appreciate the non-stop pressure tactics from the start. Even if you’re nice and friendly about it, high-pressure sales tactics just turn me away.
Ceasar went above and beyond to help me find the exact car I was looking for. He contacted me to let me know when the perfect match had just come in and I went in and purchased it the very same day! His excellent customer service made this a great experience for me. This is the second car that I have purchased from Friendly Ford… I highly recommend them!
I love getting my 2018 Ford Escape serviced at this location. The staff are always friendly, especially George, he takes care of my cars needs and him and his crew will have me back on the road in no time. I really appreciate that!
I had a great experience purchasing a vehicle today. The price I was charged was exactly what I was quoted online. My salesperson – great job, Larry!! 👍 – was courteous, friendly, and efficient. The finance office moved me right through in no time.
All told, I spent an hour and 40 minutes from walking into the dealership until driving away. It wasn’t what you expect in a car-buying experience.
Thanks again, everyone!
I was dealing with carmax, bought two cars in a roll and they had no incentives except to put a big bow on the car you bought the ribbon comes off very fast all their cars are used, I’m getting a new one from Friendly Ford and the feeling is great brand new 38 miles and no repair bills they even take care of the oil, brakes, windshields wipers no charge for the life of the loan no bells or whistles but I love it cause the salesperson was OUTSTANDING In fact always see Eric Crevling he’s good at explaining what’s good for your Credit! That’s ERIC and No One else
A great experience from beginning to end. They had the perfect car for us sitting on the lot, gave us a good deal and helped get a great interest rate for our financing. Everyone was very helpful. They truly lived up to the name Friendly ‘Ford
Kevin was very friendly and treated my kiddo like a rockstar. They appraised my truck lower than I would like but not a big deal. The place is clean and not one person pawed at us to buy anything. I will definitely be looking to possibly buy from them when the right vehicle comes in.
I had to make an unexpected stop at Friendly Ford this morning and I was met with extremely professional and helpful service advisors upon my arrival. A gentleman by the name of Mark is genuinely honest and up front when discussing the service of my vehicle. As busy as this dealership is, everyone working there at I encountered is nice, friendly and professional.
My wife and daughter went to Friendly Ford to buy an 2018 Explorer, Platinum model; and they were pleased with the service and assistance they were afforded. The sales staff were knowledgeable, friendly, and even helped us program the garage and gate remotes at our residence. Kevin has followed-up with us several times by phone during the past 2 weeks to insure we are still pleased with our vehicle; and we couldn’t be happier.
Very well organized, with yes..friendly staff. Booking and turn around time was excellent. All Ford dealers could do sooo much better if they adopted the traffic flow of service as Friendly Ford does. Thanks again
I have purchased a total of three vehicles from Friendly Ford (Explorer, Escape and Edge) and each time I have received great service – from all who I have come into contact with (salesmen, service, etc). My salesman for this most recent vehicle (Edge) was Eddie Romero (and Stephen Myers) and both were very patient, helpful and yes, they were FRIENDLY! When people ask about my car(s), I tell them to go to Friendly Ford!
I bring my 22ft RV Ford Pleasure Way Campervan here for regular services. Now I get my tires here too (they were better tires than I bought at Discount Tires recently. )They are as their name suggests very Friendly. Waiting room, bathrooms, parking area ease all get five stars from me also. It’s difficult to get an RV into be serviced anywhere, so I’m impressed with Friendly Ford for accommodating me , even some times on the same day.
Recently relocated from Chicago, IL to Las Vegas, NV and was in dire need getting a vehicle to get around my new ‘home-town’ spoke with Jose who was able to quickly get to know me and get a better understanding of the type of vehicle I needed. I spent a few hours at the location but every moment was DEFINITELY worth it because I was able to drive off the lot with my 2016 Ford Fiesta with less than 30,000 miles and a payoff of only 3 years!!!!!!! All my friends back home are soooo jealous of the great steal/ deal I got I plan on working with Friendly Ford for the rest of my time here. THANKS AGAIN GUYS!!!!!
Purchasing our vehicle was hassle free. Our salesman James Floyd met us when we arrived and treated us as a valuable customer. Our family has purchased 6 vehicles from Friendly Ford and each time was a great experience. James took care of our every need.
I can’t begin to say enough good things about friendly ford and its staff. From internet sales shannon was helpful and gave me all the info i needed. To the sales team. And finance department. They made things happen that shouldn’t have been possible. I am forever a customer now. Larry Earl and Kyle Phillips worked there tails off and gave me peace of mind. The finance department worked with me and gave me great deal. If your in the market for a new or used vehicle go to friendly ford you will not regret it.
Our recent experience with Jesus one of the service writers was most excellent. We had taken our truck to another shop and ran into difficulties. We had to have it towed to Friendly Ford and Jesus checked us in promptly and had the repairs made in a timely and professional manner.
Thanks Jesus and the Friendly ford team.
Brought my work van in to Friendly Ford, and was happy to find how helpful and knowledgeable the service advisors were. Even with having to work with the leasing company that handles the company vehicles, the techs were able to diagnose, order parts, and repair my van within a week. They are on their game here, and I’m sure will be able to take care of your vehicle too.
All the employees are super friendly! We talked to Shannon, told her the car we wanted, we arrived and she had it ready for us! RJ took over and worked with us to get a fair deal on our new Fusion. Very happy, but it took way too long, 4 hours!! Would definitely return.
My Thunderbird’s steering went out, and I also had a coolant leak. Paul Deems was wonderful to work with. He not only got the car repaired, but also took it to the body shop to have the bumper replaced. Thank you Paul! I highly recommend you!!
They sales men really did live up to the friendly name. Clinton was helpful and kind, and listened to my son go on and on about video games! They lived up to their word about giving me the rebates they initially offered and worked with me until I got the deal I wanted. Could not be happier with my new care and the service I received.
My service adviser Joe was one of the best I have ever worked with. I have owned and had Fords serviced at dealerships throughout the western U.S. for the past 20+ years and Friendly Ford has a true ambassador for the brand in Joe. Excellent, timely, and very clear communication, and follow through on every promise that was made. Even an additional discount at the end of the process!! Joe did all of the legwork with the company I have an extended warranty with and the process painless.
People like Joe and the rest of the folks at Friendly Ford are exactly why we currently are, and always will be, a 100% ford family!! Thank you
Update, month later – Originally I had given them 5 stars but no text. This is by far one of the best experiences I have had at a Ford dealer and coming off of the heels of a disaster that sent me to this dealer in the first place.
I have used their service department for a warranty item and they did a great job. They also made it so I could pickup my truck after the service dept. had closed.
Isaac – thanks a lot you guys have made my VERY stressful life a lot less stressful and you have earned my trust.
They did give me my truck back dirty (it did sit there for a week though as I was out of town) but hey, we all get busy AND I was able to get it after hours. I highly recommend these guys.