Ford dealer jackson ms – Mac Haik Ford Jackson
Address: 6130 I-55, Jackson, MS 39211
Mac Haik Ford Jackson Reviews:
Getting rid of a good running truck after 19 years was a tough decision but Jason & Kyle from sales we’re outstanding in explaining all of the features and answering all of our questions we had in deciding to purchase a 2018 model. Mark in Finance made the purchase process smooth and actually helped us in choosing some additional service/extended warranty options to keep our investment working for a long time. My wife and I both felt very much at ease that we had made the right choice by going to Watson Quality Ford again for our truck purchase. Thank you to all who helped and keep up the good work!
I called ahead to see if they had a vehicle for my wife to test drive. They called me back with a point of contact and waited for my arrival. Nice dealership. They had the vehicle in stock. They allowed us to test drive them, and they weren’t pushy at all. I hey asked all the right questions, getting right down to the point of what we wanted and left us with a ton of great information. I felt impressed considering I dont care for salesmen too much.
Johnny Grishby!! Is the Best Salesman ever!! I purchased my car and my truck at Mac Haik Ford and Johnny G sold me BOTH vehicles!! Best Prices and Service is a 10, I promise you won’t be disappointed!! Go see Johnny , he will take GOOD care of you!!! I am a Very Satisfied Customer thanks to Johnny and Mac Haik Used Car Manager Jerry Tavares!! !! You guys are the Best!!!!!! #MacHaikFord #JohnnyG #JerryT
THESE PEOPLE DO NOT HONOR WARRANTIES I SERIOUSLY ADVISE YOU TO TAKE YOUR MONEY ELSE WHERE OR YOU WILL REGRET THE DAY YOU BOUGHT A 2019 F-350 AND WHEN THE BRAKES GET WORE OUT THEY MAKE U PAY FOR ROTORS?? OOOH OK IM A ME HANIC NOW WTH????
Clarissa was so helpful and worked with me to help me find a great car! She’s charismatic and funny, and made me feel at ease. I can absolutely tell she is passionate about her job and getting people in the right car! Love Watson Ford, and they have more than just Fords! If you are in Jackson, and are losing hope about finding just the right car, bring your butt HERE!
The friendly knowledgeable staff is awesome. I get my 2013 Ford Explorer serviced as often as suggested. The staff is always kind and the price isn’t too bad either. The facility is very clean, and for me that’s important.
Mr.Charles Taylor was awesome he was attentive to our needs,He wasn’t just selling us a car but a lifetime commitment to the Ford Motor Company.Its rare to find people who not only believe in the product they are selling but go beyond the scope to share that vision with their customers.
The servicing went very well, but there were two minor hiccups. First is the online service registration process, after the service was completed, I received a notice that my vehicle was ready for pickup, and right after that I received a message that I missed my appointment and want to reschedule. This has happened in the past also. The second one is that the person who checks the battery capacity doesn’t put the positive terminal cover back on the terminal. He does this outside of the waiting area and can see him through the window. He did this on all of the vehicles that he checked. He also checks the wheel alignment at his station. This is a very good process, it just needs some attention to detail. I can get my battery checked and oil changed at many places but I choose the dealership due to attention to detail. It doesn’t take 10 seconds to put the cover back on. Thank you.
A dealership is a dealership is a dealership. They were full of salespeople trying to sell me a new or used car though I was only there to buy a part for my current vehicle. For a person looking to buy a car they have lots of salespeople lots of customer service from light to overly aggressive and varying prices.
These people go above & beyond to make sure their customers (well me at least) are satisfied! I came & bought a car Friday. I attempted to take my 10 & 12 year old boys for a ride & realized their legs were toooo long for the 2017 Ford Fiesta. Today is Monday, I came back & asked if I could trade for a bigger car but with similar payments…. Mr. David Leonard, the finance manager, said he’d try…. he did try & he also succeeded! My notes went up only about $18 for my new 2017 Ford Focus! They didn’t give me a hard time about the trade and they were prompt! Great customer service from great people! Thanks Destin, my salesman, Mr. David & Mr. Ryan (he had a hand in somewhere 😊)!
If you really want a TRUE Customer Service Experience, please make sure you go to Watson to see Bernice Baby Boy, William Johnson. He is THE MAN. My experience was worth every minute of the short wait. He’s winning personality gave me a new sense of the experience of vehicle shopping. Since we live in a fast pace world as professionals, the short wait was just what I needed. Within two hours, I had my trade in assessed, financing, fill up and driving off the lot. His genuine compassion for exceeded my expectations of Customer Service. With being a owner of over 15 vehicles in the past, this was the greatest experience of vehicle shopping. I would recommend Bernice Baby Boy to anyone who is looking for a great deal and a quality vehicle. I bought what I had been wanting for 8 years – My Ford F-150, because I know only REAL women drive trucks. Go see him. You won’t be disappointed.